Privacy Policy

Last Updated: 4/19/2025

At LevelUpHost.net, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Minecraft server hosting services.

1. Information We Collect

We collect information that you provide directly to us, such as:

  • Account information (username, email address, password)
  • Server configuration and settings
  • Communication data (support tickets, chat logs)

We also automatically collect certain information when you use our services, including:

  • IP address and device information
  • Usage data and server statistics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our Minecraft hosting services
  • Managing your account and server
  • Processing token transactions
  • Communicating with you about service updates
  • Improving our services and user experience
  • Ensuring the security of our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and services
  • To comply with legal obligations
  • To protect our rights, property, or safety, or the rights, property, or safety of others

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our website from functioning properly.

6. User Rights

You have certain rights regarding your personal information, including:

  • Accessing and updating your personal information
  • Requesting deletion of your data
  • Objecting to certain processing activities
  • Withdrawing consent where applicable

To exercise these rights, please contact us through our support page.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support page.